Privacy policy
Our Commitment
At China Fine Goods, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Information You Provide
- Contact details: Name, email address, phone number (when you place an order or contact us)
- Shipping address: Required to fulfill your order
- Payment information: Processed securely by PayPal — we never see or store your full credit card number
Information Collected Automatically
- Browsing data: Pages visited, time on site, products viewed
- Device information: Browser type, operating system, IP address
- Cookies: Small data files that help our site function properly (see Cookie Policy below)
How We Use Your Information
We use your information solely for:
- Order fulfillment: Processing, shipping, and communicating about your order
- Customer support: Responding to your questions and requests
- Site improvement: Understanding how customers use our site to make it better
- Legal compliance: Meeting our obligations under applicable laws
- Fraud prevention: Protecting against unauthorized transactions
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use trusted third parties to operate our business:
| Service | Purpose | Privacy Policy |
|---------|---------|---------------|
| Shopify | Website hosting & e-commerce | [Shopify Privacy](https://www.shopify.com/legal/privacy) |
| PayPal | Payment processing | [PayPal Privacy](https://www.paypal.com/privacy) |
These providers have their own privacy policies. We recommend reading them.
Cookies
We use cookies to:
- Remember items in your shopping cart
- Keep you logged in (if you create an account)
- Understand site traffic (analytics)
- Improve site performance
You can disable cookies in your browser settings, but this may affect site functionality.
Data Security
We implement reasonable security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure, access-controlled servers
- Regular security monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your order information for as long as necessary to:
- Fulfill our legal and tax obligations
- Provide ongoing customer support
- Maintain accurate business records
You may request deletion of your personal data at any time (see below).
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your data (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing emails (use the link in any email, or contact us)
To exercise these rights, email service@chinafinegoods.com with the subject line "Privacy Request".
Children's Privacy
Our site is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe your child has provided us with personal data, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. By using our site, you consent to such transfers.
Changes to This Policy
We may update this policy periodically. Changes are effective upon posting. We'll notify you of material changes via a notice on our site.
Contact
For privacy-related questions: service@chinafinegoods.com